Refund Policy for LLC Business Filer

Last updated: September 2024

At LLC Business Filer ("Company", "we", "us", "our"), we strive to provide excellent service and customer satisfaction. However, we understand that sometimes issues may arise. This Refund Policy outlines the conditions and process for requesting refunds for the services we provide.

1. General Refund Policy
Due to the nature of the services we provide—such as LLC or Corporation registrations, USDOT number filings, and annual report filings—once a service has been initiated or completed, refunds may not be available. By placing an order, you acknowledge and agree to this policy.

2. Refund Eligibility
Refunds may be considered under the following conditions:

• Service Not Initiated: If a customer cancels their order before we have begun processing their request, a full refund will be issued.
• Service Error on Our Part: If LLC Business Filer makes an error in filing (such as submitting incorrect information that was not provided by the customer), we will correct the error at no additional charge or offer a refund.
• Unavailability of Service: If we are unable to complete a service due to circumstances beyond our control (such as a government agency refusing the filing despite proper documentation), we will issue a refund for the service fee, excluding any third-party or state filing fees.

3. Non-Refundable Items
The following fees and services are non-refundable:

• State and Government Filing Fees: Any fees paid to state or federal agencies (such as LLC formation fees, annual report fees, USDOT number fees) are non-refundable, as these are beyond our control.
• Completed Services: Once a filing or registration has been successfully submitted or processed with a government agency, the service is considered completed, and no refund will be issued.
• Digital Products: Any digital products or downloadable resources are non-refundable once accessed or downloaded.
• Business Website Creation: If the business website has already been designed and provided to you, it is non-refundable.

4. Refund Request Process
To request a refund, you must contact us at [Email Address] within 30 days of the purchase or service date, with the following information:

• Your name
• Order number
• The reason for the refund request
• Any supporting documentation (if applicable)

Our customer service team will review your request and respond within [X] business days. Please note that submitting a refund request does not guarantee a refund. Refunds will be processed at our discretion based on the eligibility criteria outlined above.

5. Refund Method
If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please allow [X] business days for the refund to appear on your bank or credit card statement.

6. Modifications to This Refund Policy
LLC Business Filer reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. Your continued use of our services after changes to the Refund Policy will constitute your acceptance of the new terms.

7. Contact Information
If you have any questions regarding this Refund Policy or need assistance with your refund request, please contact us at:
Info@llcbusinessfiler.com
(803)509-2662
3540 Toringdon Way, Suite 200, Charlotte, NC 28677